Support, monitoring, fixes and improvements for your custom web system, with response and fix times in writing. From RM1,000/month.
Tell us about your system. We'll get back to you within 1 business day.
Building and supporting business systems since 2015
An example of how it works. Reply and fix times are written into every plan.
Sound familiar?
Most business systems don't fail all at once. They get harder to change, slower to fix and less used, until the day something important breaks.
Do you have the answer to that Monday-morning question in writing?
Every plan has a response time written into it. You'll know exactly how long you'll wait, and most of the time we're faster.
When something breaks, you get a time for when it'll be fixed, not a vague promise to look into it.
When something is worth improving, we'll tell you once, and the decision stays with you. We won't chase you with follow-up calls.
But when you're in the system every day, the thing slowing it down is the hardest thing to see. That's where we come in.
We don't just keep your system alive. We watch how it's actually used, where your staff get stuck, and what's quietly costing you time, and we tell you.
Plans from RM1,000/month. We confirm your price after a system review, because every system is different.
We keep it running.
For stable systems that just need someone reliable on call.
We keep it improving.
For systems your team uses every day and keeps asking more of.
We're your tech team.
For businesses that run on their system and want it to grow with them.
Partner costs less than hiring one developer, and you get a team, guaranteed response times and senior oversight.
Every report ends with Worth looking at: anything we noticed that could bring in more customers, save your team time, or reduce risk. Some months it says “Nothing. Your system is in good shape.” We'd rather tell you that than invent work.
6 staff haven't logged in this month. Most stopped at the stock-update screen. A 30-minute refresher session would likely fix this.
Example report. Yours shows your own system's numbers.
We look at the code, the hosting and what's going wrong today. You get a written report on the state of your system, whether you go ahead with us or not.
Backups, monitoring and urgent fixes first, so nothing gets worse while we learn your system.
Your monthly plan starts, with response and fix times in writing.
Built by Duoz? No review needed. Your plan can start straight away.
Huzai started building and looking after systems for businesses in 2015, and founded Duoz in 2018. Four businesses from those early years are still with us today, the longest since 2015.
Bookings that used to be handled manually now run in one place, and we keep it running.
Also built by Duoz: Petronas operational data dashboard · Smart Selangor waste management dashboard · Digi & Petrosains edugame
Trusted by teams at
Yes. That's what the system review is for. We read the code, check the hosting and tell you honestly what shape it's in before we commit to anything.
Mostly modern web stacks: React, Next.js, Node, NestJS, PHP, WordPress, MongoDB, Firebase and Google Cloud. If yours is something else, tell us in the form and we'll be upfront about whether we're the right fit.
No. You pay your hosting provider directly, so you always own the account. We manage the hosting for you and deal with the provider whenever there's an issue, so you never have to.
Yes. We work through secure access you give us.
Yes, they can be added to any plan.
Yes. Your system and your code stay yours.
Yes. Upgrade or downgrade from your next billing month.
6 months, then month to month.
We offer formal SLAs, vendor documentation and support for audits. Talk to us →
We'll get back to you within 1 business day. You don't need a call to get started.
Prefer WhatsApp? Message us on 012 209 9015