FAQ

Website Design & Development

The development of a new website for your business will cost as per your requirements of the design and features. The website can be developed in a range from simple, standard, and customize. The costs will depend upon that and can be decided after a proper understanding of your business requirements.

Absolutely! Your current website design can be changed and made up-to-date as per your requirements. Our UX design team will review your current website layout and provide suggestions for improvements required.

It’s is possible to build a fully customized website as per your requirements. All the features, functionalities, and design can be developed as per the suggestions made by you.

Yes, it’s possible to make changes in the design or features even after the website is developed. Though the change in design or features will add to the total costs.

Yes. Please have a look at these case-studies showcasing all the website designed by us.

The time required for the development of standard websites is approximately 2-4 weeks. Custom sites require much time that can only be decided after the project is discussed.

No worries, any problem occurring after the website is built and gone live will be taken care of by our efficient development team. We provide free 1-month support after the development of your website.

Yes, We provide regular website maintenance and support services. You can select from the packages on a monthly basis to keep your site maintained. We are always willing to provide support and help for your requirements of new features, maintenance, and regular updates.

After the support period, our charges will be at RM 50 per man-hour for bug rectification and feature addition/alteration.

Yes. Training and guidance both are readily available to explain all the details of website management and how you can effectively use your website and update content, pictures from your end.

The website design suggestions will be provided by us after having a detailed discussion with you on your requirements. All the design suggestions provided by you will be taken into consideration and the then proper suggestions will be offered to you from our website design team.

Content can be provided by your end or you can opt for content services package provided by us.

Any problems arising in relation to the design, development are included in the free support provided by us.

We provide monthly SEO services package that will help to boost your website’s organic rankings. Our Professional SEO services are very effective in giving results in form of improved organic rankings, traffic and sales.

We have experts on Woocommerce and Shopify to build e-commerce websites. We will build using a custom open-source framework base on requirement & complexity.

WordPress is the largest content management system that provides simple blogging tools, great plugins, you can log in and edit your site easily with the help of page builder.

The plugins will help you to grow and expand your website as per your business needs.

We will make sure that all the required security measures are implemented during development phase of the website. You can opt for a regular maintenance package provided by us for getting security updates and keeping your website safe from any vulnerability.

We take pride in the services we provide to our customers. Our customers are our main priority and it is always easy to reach to us and get an immediate response from us. We aim to make our each and every customer satisfied and happy with the services.

All queries and requests are answered within 24 hours.

SEO services are very effective in improving the Google search organic rankings for your website. SEO services will help you attract more traffic for your website thus, helping you in the expansion of your reach and offering growth for your business.

The cost for SEO services really depends on how many keywords you are looking to target and how competitive the keywords are. Our Expert team can audit your website, research the most profitable keywords and offer you the best SEO package.

There is not any fixed number allotted for the design revisions provided by us. It depends on the project as we understand that a customized website may require more design revisions to be done. But we will not be happy with the designs until you are not happy.

A website template is a pre-designed layout for a website. A website template gives designers a relatively simple way to plug content into a website without having to build the website from the ground up. Templates lower the overall website development cost as you don’t need to create the designs from scratch but you won’t have unique design and there will be limited functionality.

While custom websites are built from scratch based on unique business needs without the use of any premade templates. Custom websites cost more than template websites but your design will be unique with more custom features around your business needs

We only worked on templates upon client request, else generally we start from scratch using custom designed Templates specially designed for you. We have an excellent Template artist inhouse who can help you design the layouts for you.

We assure 100% customer satisfaction guarantee for our services though If you are not happy, we refund the money for unfinished work/uncovered scope from the project contract.

Yes, we are a result-driven agency and we offer 100% customer satisfaction guarantee for our web design, development and digital marketing services. We strive to develop the best possible websites and give unmatched support services.

Yes, after design and development of the website – you need to invest in regular maintenance of your website to keep it up to date to provide your end-user with the best experience + you need to pay for the recurring cost of website hosting based on the hosting package you select for your website.

Project payments are divided in phases as per the project scope. You will need to release part of the payment as we finish the set milestones. For SEO & website maintenance services, It will be monthly or yearly based on package selected.